Suspicious Email (Mark as Spam) | Potential Phishing

Proximity Learning Support -

Receiving suspicious emails?!

*Detect, Determine and Defend*

 

Detecting SPAM

*Spam is unsolicited e-mail*

  • Intentional spam comes from spammers who solicit products or seek to commit fraud
  • Unintentional spam originates from computers that are infected with a virus or worm that activates e-mail distribution in the background

 

Detecting Phishing

*Phishing is the attempt to obtain sensitive information*

  • Phishing is a special type of spam that is intended to swindle us into entering personal or account information for the purpose of breaching our account and committing identity theft or fraud.
  • Phishing emails often appear as messages from a legitimate company and request that you send personal details in reply or click a link.
    • NEVER CLICK SUSPICIOUS LINKS
    • NEVER CLICK/DOWNLOAD SUSPICIOUS ATTACHMENTS

 

Determine

  • Be skeptical of any email which asks for private information
    • Analyze any message carefully that comes from unfamiliar sources or conversations that we did not initiate.
    • Telltale signs of phishing include From: and Reply-To: fields to mask the source of the email, salutations using strange language or grammar, an unreasonable sense of urgency, unfamiliar financial institution, requires the recipient to click on a link, etc.

 

Defend

*FWD the entire MSG to support@proximity.zendesk.com for review if/when unsure(Subject Line: SPAM/Phishing)*

  1. Without opening the email, select the respective check box(es)
  2. Click the "" button to "Report Spam"

Gmail_SPAM_Phishing2.jpg

 

  1. With the email open, expand "more" options, via the "" button(upper-right)
  2. Click "Report Spam"
  3. Click "Report Phishing"

Gmail_SPAM_Phishing.jpg

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