*Spam is unsolicited e-mail*
- Intentional spam comes from spammers who solicit products or seek to commit fraud
- Unintentional spam originates from computers that are infected with a virus or worm that activates e-mail distribution in the background
*Phishing is the attempt to obtain sensitive information*
- Phishing is a special type of spam that is intended to swindle us into entering personal or account information for the purpose of breaching our account and committing identity theft or fraud.
- Phishing emails often appear as messages from a legitimate company and request that you send personal details in reply or click a link.
- NEVER CLICK SUSPICIOUS LINKS
- NEVER CLICK/DOWNLOAD SUSPICIOUS ATTACHMENTS
- Be skeptical of any email which asks for private information
- Analyze any message carefully that comes from unfamiliar sources or conversations that we did not initiate.
- Telltale signs of phishing include From: and Reply-To: fields to mask the source of the email, salutations using strange language or grammar, an unreasonable sense of urgency, unfamiliar financial institution, requires the recipient to click on a link, etc.
*FWD the entire MSG to firstname.lastname@example.org for review if/when unsure(Subject Line: SPAM/Phishing)*
- Without opening the email, select the respective check box(es)
- Click the "" button to "Report Spam"
- With the email open, expand "more" options, via the "" button(upper-right)
- Click "Report Spam"
- Click "Report Phishing"
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