Unable to Record in Canvas | Update Flash Player

Teresa -

Not able to record/upload media on Canvas?!

*Solution: Accommodate Flash*


Sometimes we may also "Deny" access to Flash by accident. No worries; right-click on the recording area and choose "Settings." Then, click on "allow."

  • Feel free to click on the webcam/mic afterward via the settings menu for testing

Also, try recording offline using default programs like "Windows Live Movie Maker and/or Audacity." Use the "voice recorder" if on Windows 10. Whichever application you do use to record; check the file compatibility here.


Still having trouble?! Submit a ticket here!

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